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Results from the more than 230,000 patient-completed surveys on patient experience of care—known as the Clinician and Group Surveys – Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS®) — from 651 clinics are now available for consumers to use along with other information on the cost and quality of health care providers.


The data is collected as part of Minnesota’s Statewide Quality Reporting and Measurement System and is the most comprehensive look at patient experience on a statewide basis in the country. Minnesota’s 2008 health reform law set up this system which requires clinics to report their performance on a standard set of quality measures. MDH partners with MN Community Measurement to collect the data, and MN Community Measurement reports results on MNHealthScores.org. Clinics can also use survey results to see where they are performing well, and identify areas for improvement.


View the CG-CAHPS® patient experience press release.


MNCM has updated its corporate website (MNCM.org) to increase functionality and give users a better experience. Features of the new site include:

  • Easy, intuitive navigation
  • Quick access (fewer clicks) to the most-used information
  • Enhanced multi-media capabilities
  • A new newsletter format – visit The Measurement Minute section and sign up for our newsletter


Content is now organized in ways that are more intuitive for our key audiences, and we have added dynamic news and social media feeds that enhance the work we do. We are excited about a site design that encourages visitors to regularly come back and explore what’s new.


Although invisible to users of the site, some of the infrastructure changes are equally important. The new site is flexible and easily adaptable to new content, with a simple content management system and automated newsfeeds, which will save staff time and ensure that content is up-to-date and robust.


As before, the site links to current reports, news and MNHealthScores. We invite you to explore our new site and share your feedback with us.


The complex present and promising future of measurement will be explored in the MNCM seminar “Measurement in Motion,” a daylong conference on April 3 at the Earle Brown Heritage Center in Brooklyn Center. Paul Douglas, a storied innovator in the data-rich field of meteorology will set the scene. Gerry Shea, Interim President of the National Quality Forum, who has served as assistant to the president of the AFL-CIO since 1995, will highlight national issues in measurement.

Hear from national experts, attend sessions that span the triple aim of cost, quality and patient experience, and contribute to a framework for measure development. 

A new online resource, called the Help and Healing toolkit, brings together easy-to-use depression tools and information for patients and health care providers--helping individuals better understand and manage their care and treatment goals. The materials - including patient and provider talking points, treatment planning, self-management techniques, and information to help providers measure treatment outcomes - were developed by a working group of clinicians and related experts, including patient advocates and employer representatives.

Help and Healing is the result of a collaborative effort between MN Community Measurement, a non-profit organization dedicated to improving health care through public reporting and measurement, and the Minnesota Health Action Group, a non-profit coalition of public and private employers looking to improve the value of the health care system in Minnesota, by focusing on higher quality, lower cost and better health outcomes for all.


Depression can be healed. We can help.
It’s important to recognize the signs and symptoms of depression and how to work with a health care provider to treat it. Learn more at Help and Healing.


MN Community Measurement teamed with Consumer Reports to publish local ratings on diabetes and vascular disease care. We chose these two health issues because they affect so many Minnesotans:

  • Heart disease contributes to 1 out of every 5 deaths in Minnesota
  • About 20% of Minnesotans have diabetes

This special publication can help you:

  • Measure the care at your clinic
  • See how your clinic compares to other clinics 
  • Learn how to achieve optimal diabetes and vascular care 

Use the Consumer Reports insert and MNCM’s resources to help you talk with your family and your doctor about taking steps to achieve better health. See the press release for project details. A related Consumer Reports article about HealthPartners highlights cost and quality information for several metro-area medical groups.